Privacy Policy

On this page you will learn how we handle data collection.



We take responsibility for the processing of personal data as shown in this privacy statement.



Contact details:

Registered company name:

Address:

Telephone:

Email address:

(Or see bottom of this page)



The owner of this company is the Data Protection Officer. He or she can be reached via the email address provided at the bottom of this page.

 


Personal data that we process

We process your personal data because you use our services and/or because you provide it to us yourself.


Below you will find an overview of the personal data we process:

– First and last name

– Address details

– Phone number

– Email address

– Information about your activities on our website


 

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore encourage parents to be involved in their children's online activities to prevent data about children being collected without parental consent. If you believe we have collected personal data about a minor without this consent, please contact us, and we will delete this information.



For what purpose and on what basis do we process personal data?

We process your personal data for the following purposes:

- Processing your payment

- Providing personalized offers (e.g. sending our newsletter and/or advertising brochure)

– To be able to call or email you if this is necessary to provide our services

– To deliver goods and services to you



How long we keep personal data

We do not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:


 

  • Personal data, 7 years after last order in connection with the statutory retention period for the tax authorities.
  • Order history, 7 years after last order due to the statutory retention period for the tax authorities.
  • Your name, email address and email address until your question, complaint or comment has been resolved and processed.
  • Your name and email address, if you subscribe to the newsletter until you unsubscribe from the newsletter.
  • Personal data, 180 days, For a possible advertisement via Facebook, Instagram or Google.

 


Sharing personal data with third parties

We only provide data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.


 

Cookies, or similar techniques, that we use

We may use functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. We use cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to ensure the website functions properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.


On your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/


This website also places cookies from third parties, such as advertisers and/or social media companies. Below is an overview:


Cookie: Googly Analytics

Name: _utma

Function: Analytical cookie that measures website visits

Retention period: 2 years


Cookie: Facebook Analytics

Name: ClickEvent | PurchaseEvent | Pageview

Function: Analytical cookie that measures website visits

Retention period: 180 days


View, change or delete data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to the processing of your personal data or to object to the processing of your personal data by Excellent Electronics BV. You also have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specify.


You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data.


To verify that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.


We would also like to inform you that you have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons



How we protect personal data

We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. For this purpose, we use the services of data processor PrismaNote. If you believe your data is not properly secured or if there are indications of misuse, please contact us.